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Business Trends: Corporate Banking Technology Investment Strategies (customer Focus) — Aarkstore E

Introduction

Based on primary research with corporate banking technology executives, this study explores IT drivers and strategy along with IT spending plans and investment priorities for the sector in 2011. The study examines the global market, with drill-down into variations across North America, Europe, and Asia-Pacific.

Scope of this research
Unique primary research data based on interviews with 68 IT executives Regional drill-down and comparative analysis across the the main regional markets Examination of front and back office, with drill-down into impact of risk and compliance Research and analysis highlights
The stronger focus on raising efficiency over driving revenue growth is being reflected in IT priorities, with IT investment remaining in the back office to increase automation and drive efficiency.

Need to manage operational, liquidity, and credit risk more effectively is driving investment focus on risk management, while higher expected competition is also driving the focus on client servicing.

Top investment strategies for cash management in North America are focused on distribution, particularly around the online channel, while product enhancement is more significant for Europe

Key reasons to purchase this research
What are the top investment priorities for corporate banks in 2011? What are the prevalent IT strategies and drivers for 2011? How much are peers increasing IT budgets in 2011? What are the top cash-management priorities for 2011?

Table of Contents :

Executive summary
Study methodology and demographics
IT drivers and strategy
IT spending plans and investment priorities
Front and back office
Risk and compliance

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Mobile banking services – To get rid of unsavory customer experience

Financial institutions are going the extra mile to introduce mobile banking services to afford pitch-perfect services to customers and to stay ahead of the competition. While making an earnest effort to build effective mobile solutions, banks seek the services of reputed banking software companies that are known to build novel mobile solutions.

Mobile banking services are not only looked upon as ideal tools to lure the attention of customers, but are also held as potent weapons that help banks to get rid of unwarranted customer experiences and service costs. With such solutions, financial institutions meet the expectations of customers and pave the way for a pleasant banking experience in the process. What is the prime factor that drives banks to introduce effective mobile solutions?

No strained relationship

As there is stiff competition to lure customers’ attention, banks go all out to provide customer experience by rendering good services. The mobile solutions built by banking software companies happen to be effective solutions that allow banks to win customer confidence and enjoy good long-term relationship with customers. With this solution, there is no strained relationship with customers, where banks can bring in more customers in the bargain.

No spiraling cost

Financial institutions offer their focal attention on various aspects concerning their services, and as one of the important features, the cost pertaining to services arrest the attention of banks. In effect, banks look to introduce novel measures to cut down the spiraling costs associated with their services. The mobile solution is an effective solution that allows financial institutions to cut down service costs, and to enhance the bottom line in the bargain.

No yawning gap

As the need to offer convenient banking services has pushed banks to introduce novel measures, financial institutions roll out effective strategies to arrest the attention of customers. By implementing mobile solutions, banks make sure that they are not lagging behind competitors and are on the right track to attract customers. With this solution, financial institutions close the yawning gap that can result from the usage of worn out and old procedures.

No disjointed customer experience

Needless to say, banking software companies build customized solutions that meet specific needs of banks and that aid banks to gain a competitive edge in the market place. While this solution gets introduced by banks, customers make the most of this banking experience and become loyal customers in the process. Financial institutions can rid of disturbances in their services, and can get rid of disjointed customer experiences that can harm the reputation of banks with the aid of such solutions.

With the mobile banking services, banks get rid of unpleasant customer experiences and stay on the right track to woo customers in the process.

Bank-companion.com provides mobile banking service which enables banks, community banks and credit unions to provide their customers with 24/7, anytime anywhere banking. The result is a secure and scalable platform that helps your organization to increase loyalty, acquire new customers, cross-sell products plus much more.